Report Issues

Every deal deserves a safety net.

Buying or selling a car, a collectable or a service? Secure My Deal holds the buyer's money in escrow until the deal is done. Buyers get what they paid for, sellers get paid.

Secure a deal

3% fee per deal. Works on or off the marketplace.

Example dealR12 500
  1. Buyer paidMoney goes to TradeSafe, not the seller
  2. Held in escrowThe seller can see it, but can't touch it
  3. Item delivered, buyer inspectingNot as described? Open a dispute
  4. Seller gets paidOnly after the buyer confirms

Trade with strangers, safely

The money sits with TradeSafe, an independent escrow provider, until both sides have done their part.

Money held in escrow

The buyer's payment is held by TradeSafe and only released once delivery is confirmed and the item has been inspected.

Time to inspect

After delivery, the buyer gets time to check the item before any money moves. Not happy? The money stays held while it's sorted out.

Help with disputes

Something wrong? Raise a dispute on the deal and our team steps in to reach a fair outcome for both sides.

What it protects you from

  • Fraud and scams
  • Paying for something that never arrives
  • Fake sellers
  • Items not as described
  • Arguments over payment
  • Risky cash meetups

How it works

  1. Agree on the deal

    Buyer and seller agree on the item, the price and how it will be delivered.

  2. Buyer pays into escrow

    The seller creates a secure payment link. The buyer pays, and the money is held. The seller receives nothing yet.

  3. Seller delivers

    The seller ships or hands over the item as agreed.

  4. Buyer checks and confirms

    The buyer inspects the item. If something's wrong, they open a dispute and the money stays held.

  5. Seller gets paid

    Once the buyer confirms, the money is released to the seller.

Need more time? Add Inspection Cover.

You get 7 days after delivery to inspect your order and return it if it isn't right. Some pieces deserve a closer look, so Inspection Cover, added at checkout, doubles that to 14 days.

  • 14 days in total to check and return your order
  • Money stays in escrow until your window closes
  • For Thesouthmart marketplace purchases

Good to know

Fee
A 3% fee applies to each deal made through Secure My Deal.
When money is released
Only after delivery is confirmed and the inspection window has closed.
Disputes
Raise a dispute within your inspection window. Once the money is released, the deal is complete.
Inspection Cover
Only for items bought on the Thesouthmart marketplace. Refunded if your order never arrives or you return it as faulty; not for a change of mind.
Decisions
Disputes are decided under our Terms and Conditions. This doesn't affect your rights under consumer law.

Ready to secure your deal?

Create an escrow-backed payment link for your buyer in minutes. The money is protected and everyone knows where they stand.

Secure a deal

3% fee per deal. Money held by TradeSafe until the deal is done.